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Commitment and responsibility at Starbucks |
Last month, Ibby
Piracha walked into his favorite Starbucks and received something great, beyond his favorite blended beverage. This deaf man approached the counter to order and his barista signed "What
do you want to drink?" This fact surprised Piracha a lot because the
barista actually learned to sign specifically, so Piracha and the rest of deaf
customers would get the "same experience as everyone else."
After
this episode, Piracha posted a
photo on Facebook from his
Feb. 19 visit to the Virginia
Starbucks, and today, the photo has become
viral, garnering more than 13,000
shares and 3,600 likes. Captioning the photo, Piracha expressed his thanks,
writing that he received a blessing gesture from the employee for taking the time to learn a skill that
would make his visits more
enjoyable.
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Employee has learnt sign language |
Sign language is a visual language that
uses a system of manual, facial and body
movements as the means of
communication.
This language is not a universal language, and different sign languages are
used in different countries, like the many spoken languages all over the world.
Some countries such as Belgium, the UK, the USA or India have
more than one sign language. Hundreds of sign languages are in used around the
world.
Do you think
that learning this important means of communication is a necessary tool in
fast food restaurants as in the case of Virgina Starbucks? Is this a language
that each employee can learn by his/her own? Or could it be mandatory to
learn at list some basic phrases for the public? There is no doubt that
communicating in sign language turn the Piracha’s visits more enjoyable and
pleasant,
and, of course, put him at the same well-deserve place of every other customer in
the restaurant.
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Starbucks Employee Went Above and Beyond for a Deaf Customer |